Coverstar has worked tirelessly to offer not only the
highest quality automatic pool cover system available, but also to make sure
each order ships accurately. To ensure
that the correct parts are shipped with each order that is placed, Coverstar
has implemented a robust quality control program.
When an order for a cover system is submitted online, it is
reviewed by two separate account managers before it is moved to production. As the account managers review the order,
they make sure that the system options selected are compatible with each other
and will work properly. After the order
has been reviewed, it is moved to production.
As the order is being produced, there are a number of
different hardware kits that are needed, depending on the type of system
ordered. To help ensure that these
hardware kits are correct, each of the parts is individually bar coded and
weighed. Each kit must pass this weight
check and have all bar codes scanned in order to pass the quality control
check.
The pictures from the extrusion department show the roll up tube
and leading edge tube being measured, so the exact measurement that each tube
is cut to is shown. The pictures also
show the type of lid and track, along with the quantities of each included in
the order.
The pictures from the cover department show the cover being
measured, so the exact cover width and length is shown. The pictures also show the fabric color,
webbing type and rope.
Once the pictures are taken, they are uploaded and attached
to each order. This allows the company
that placed the order to access the pictures through their online ordering
page. They can scroll through the
pictures and see exactly what shipped with each order, and which box each part
was packaged in.
Coverstar is committed to producing and shipping the highest
quality automatic cover systems available.
This commitment is evident in the quality control program as it is followed
for all full system orders, all replacement cover orders, and all parts
orders.
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