Coverstar, a division of Latham Pool Products, is pleased to introduce a new template program called Recovery Express. The Recovery Express program includes a fast and easy way for dealers to send their templates in to one of three template measurement facilities at no cost to them. These three measurement facilities are
ON for Canadian dealers or Latham
NY or for US dealers. Indianapolis
When a dealer requests a RMA for a template return, they can also request to have an optional Template Return Kit (TRK) sent to them.
The TRK includes:
Prepaid Shipping Label
Cover Bag to ship the cover in
Yellow Tag for the cover
Step by step instruction sheet
When sending in a template, we ask that the hardware be removed from the cover and that the cover be cleaned before it is rolled and packaged in the shipping bag.
After it has been bagged, simply call to arrange for pick up or drop it off at a UPS in the
US or Purolator in . Canada
In addition, for dealers who live in close proximity to one of the three measurement facilities, they can simply drop off their covers there rather than shipping them if they would like.
As templates are received at these facilities, we will quickly and accurately gather the measurements using one of three different measurement processes. The measurements will be sent to our customer service and design department so they can complete the quote or order for the new cover.
Each cover features Latham quality and craftsmanship including heavy-duty hardware, double-reinforced seams, abrasion-resistant webbing, and our exclusive center web design for faster installation.