Coverstar has the most comprehensive warranty in the industry. Coverstar offers a limited 7 year warranty on its fabric. This warranty includes things that other manufacturers don’t. For example, it includes the heat seal between the webbing to the fabric. All other manufacturers sew their webbing to their fabric and do not usually warranty this connection as it can come apart before the cover needs to be replaced due to the breakdown of the threads. Coverstar heat seals its webbing directly to the fabric and is covered under the same warranty as the cover materials itself.
Additionally, in 2011, Coverstar will release its PowerFlex™ rope. This is the latest in rope technology and will be covered under a two year no break warranty and is warranted for manufacturing defects.
Coverstar’s Eclipse mechanism is covered under a 20 year limited warranty. CS3000, SwimWise and Coverluxe mechanisms are covered under a 10 year limited warranty. The motor is covered under a 5 year limited warranty. Other electrical components are covered under a three year limited warranty.
Before you consider buying a portable pool of sellers, first request a copy of the warranty that covers the portable pool.
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As with anything, it is always a good idea to request a copy of the warranty.
ReplyDeleteMy Coverstar dealer won't honer my warranty for a 3 year old cover. Who can I talk to at Coverstar for help?
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